POLICIES

We understand that proper fitment is crucial for your truck topper. In the unlikely event that your topper does not fit correctly, We are committed to making it right. We will provide the necessary replacement parts or adjustments to ensure that your topper fits as intended.

We stand firmly behind the quality and craftsmanship of our products. To provide you with peace of mind, NGHTOWL Off-road offers a **2-year limited warranty** covering manufacturer defects on the following components:

– **Hinges**
– **Hardware**
– **Window Struts**
– **Installation**

1. **Duration:** This warranty is valid for 2 years from the date of original purchase, applicable only to the original owner.

2. **Coverage:** In the event of a manufacturer defect in any of the covered components, NGHTOWL Off-road will, at our discretion, repair or replace the defective part. This warranty does not extend to cover incidental or consequential damages.

3. **Exclusions:** This warranty does not cover:

• Damage or defects resulting from improper use, neglect, accidents, unauthorized modifications, or incorrect installation not performed by NGHTOWL Off-road authorized personnel.
• Normal wear and tear, or cosmetic issues that do not affect the functionality of the product.
• Any costs associated with the removal, reinstallation, or transportation of the topper, except where installation was originally performed by NGHTOWL Off-road.

To initiate a warranty claim, you must contact NGHTOWL Off-road within the warranty period, providing proof of purchase and a detailed description of the defect. We may request photographic evidence or require that the defective part be returned to us for inspection.

**Important:** NGHTOWL Off-road reserves the right to determine whether any defect is covered under this warranty. In cases where the defect is found to be outside the scope of this warranty, the customer will be responsible for any associated costs, including repair, replacement, and shipping.

This warranty is the exclusive remedy for any defects in your NGHTOWL Off-road truck topper. NGHTOWL Off-road’s liability is limited to the terms set forth above, and we do not assume or authorize anyone to assume on our behalf any other obligation or liability.

At NGHTOWL Off-road, each truck topper is crafted to meet the unique customizations requested by our customers. Your order will go into production 48 hours after your order is placed. Due to the nature of this process, all sales are final once production begins. We do not accept returns, nor do we offer refunds once production has begun.

**Please Note:** By proceeding with your purchase, you acknowledge that you are fully responsible for ensuring that all specifications and requirements provided for your topper are accurate. If you make a mistake choosing your topper options, contact us immediately using our contact form below.